Terms of Service
Effective Date: 2025/05/10

Welcome to ByteDesk — your AI-powered assistant. These Terms of Service (“Terms”) govern your access to and use of the ByteDesk platform (“we”, “us”, “our”, or “the Service”). By accessing or using ByteDesk, you agree to be bound by these Terms.

1. Use of the Service
ByteDesk is a web-based AI assistant platform designed to help users interact with automated conversational agents. You agree to use the Service only for lawful purposes and in accordance with these Terms.

You agree not to:
Use the Service for any illegal, harmful, or abusive activity.

Attempt to gain unauthorized access to ByteDesk or its infrastructure.

Copy, resell, or reverse engineer any part of the platform.

Use ByteDesk to generate or disseminate misinformation, hate speech, or harmful content.

2. Eligibility
You must be at least 18 years old to use ByteDesk, or have consent from a parent or legal guardian. By using the Service, you represent and warrant that you meet this requirement.

3. User Accounts
Some features may require account creation. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of unauthorized use.

4. Privacy
Our use of your data is governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review it to understand how we collect and process personal information.

5. Intellectual Property
All content, design elements, and code on ByteDesk are the intellectual property of NexusByte (Pty) Ltd or its licensors. You may not reproduce, modify, or distribute our content without permission.

You retain rights to any data you submit but grant us a limited license to use it for the purpose of operating and improving the Service.

6. Disclaimers
ByteDesk is provided “as is” without any warranties, express or implied. We do not guarantee the accuracy, reliability, or completeness of responses generated by our AI assistant. Use the Service at your own risk.

7. Limitation of Liability
To the maximum extent permitted by law, ByteDesk, its developers, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

8. Termination
We may suspend or terminate your access to ByteDesk at any time if you violate these Terms, abuse the platform, or if we discontinue the Service.

9. Modifications
We reserve the right to update or modify these Terms at any time. Changes will be communicated via email or on the platform. Continued use of ByteDesk after changes constitutes acceptance.

10. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in the jurisdiction of the South African courts.

11. Contact Us
For questions, feedback, or concerns regarding these Terms, please contact:

ByteDesk Support
Email: support@nexusbyte.co.za
Address: NexusByte HQ, 183 Galpina Street, Pomona, South Africa